We will complete a withdrawal transaction from your Flexible Account back to the CoinLoan Wallet at 14:00 UTC the next calendar day. This is to avoid cheating with funds withdrawal right after the fixing time.

Scheduled withdrawal from Flexible Account – Web platform

Several withdrawals

It is impossible to create multiple withdrawal requests in the same currency or change the sum of the pending withdrawal request. If you want to do this, please cancel the request and create the new one. The Cancel operation is proceeded quickly, while the Withdrawal one takes time until the next fixing at 14:00 UTC.

Withdrawal screen – Web platform

Here’s how to withdraw from Flexible Account on the web platform and in the mobile app.

Web platform

  1. Find the Interest Account tab in the left sidebar.

  2. Choose the Flexible tab.

  3. Select the desired asset you want to withdraw from your Interest Account and click the Withdraw button.

Flexible tab — Web platform

⠀⠀4. Enter the amount and click Continue.

Flexible Account Withdrawal — Web platform

⠀⠀3. You have successfully initiated a withdrawal from your Flexible Account. It will be processed at 14:00 UTC on the same day or the next day depending on withdrawal request creation time.

Flexible Account withdrawal confirmation — Web platform

Note: Currently, the Transactions tab is available on the web platform only. It will arrive in the mobile app with subsequent updates.

Mobile app

  1. Find the Interest Account module in the bottom menu of the app and navigate to the Flexible tab.

  2. Choose the desired asset you want to withdraw and tap the asset icon.

Interest Account module — Mobile app

⠀⠀2. Press the Withdraw button.

Flexible Account withdrawal option — Mobile app

⠀⠀3. Enter the amount to withdraw to Wallet and tap Confirm.

Flexible Account withdrawal confirmation — Mobile app

⠀⠀4. You have successfully initiated a withdrawal from your Flexible Account. It will be processed at 14:00 UTC on the same day or the next day depending on withdrawal request creation time.

Flexible Account withdrawal confirmation — Mobile app

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