What is KYC verification?
KYC verification is not only a tool that allows us to know you a little better but also a method to avoid having commercial relations with those related to terrorism, corruption, or money laundering. Check our Anti Money Laundering policy for more details. By completing the KYC, clients verify that they are who they say to be to access our services and products.
To complete the KYC, you need to provide some contact information (your country, city, address line, postal code, and so on), take a photo of your identity document, and take a selfie.
Don’t worry. It’s quick and easy, as the verification is a fully automatic process and takes only a couple of minutes.
Why do I need to complete the KYC verification?
CoinLoan is a CeFi platform. We can’t provide our services to non-verified customers. Thus, as a non-verified user, you have no access to the following services:
Transferring assets to your Wallet
Earning interest with Interest Account
Borrowing funds with Loans
Exchanging fiat and crypto with Exchange
How can I complete KYC?
Web platform
⠀⠀2. Go to the menu at the top left and choose the Get Verified option or follow the link.
Verification option — Web platform
⠀⠀3. You’ll see the Applicant Data form with required and optional fields. Please select your country and enter the state, address line, city, and postcode.
Applicant data form — Web platform
⠀⠀4. Verify your phone number.
Phone verification – Web platform
⠀⠀5. Choose the identity document you’d like to identify with. It can be a passport, driver’s license, ID card, or residence permit. After checking the desired type, be ready to take a photo of your document’s front and back. Images should be bright, clear, and uncut.
Identity document form — Web platform
⠀⠀6. The last step is your selfie. Your laptop or PC should have a camera. Follow the platform instructions and face the camera, slowly turning your head around.
Taking a selfie — Web platform
⠀⠀7. If your PC or laptop does not have a camera, or you’re more comfortable taking a selfie with your phone, click or continue on a phone. You will see the mobile browser link you can copy and a QR code you can scan. After that, take a selfie with your phone, following the platform instructions.
⠀⠀8. All done! The system will check your data and automatically change the verification status.
Mobile app
⠀⠀2. Choose the Settings module. Go to the Account section and select the Verification option.
Verification option in Settings — Mobile app
⠀⠀3. Then tap Continue to start the verification process.
Continue verification — Mobile app
⠀⠀4. You’ll see the Applicant Data form with required and optional fields. Please select your country and enter the state, address line, city, and postcode. Then press the Continue button.
Profile details form — mobile app
⠀⠀5. Verify your phone number.
Phone verification – Mobile app
⠀⠀6. Choose the identity document you’d like to identify with. It can be a passport, driver’s license, ID card, or residence permit. After checking the desired type, be ready to take a photo of your document’s front and back. Images should be bright, clear, and uncut.
Choosing identity document — Mobile app
⠀⠀7. The last step is your selfie. Your phone will turn on the front camera, and you should look straight into it.
⠀⠀8. All done! The system will check your data and automatically change the verification status.