Security

Learn how we keep your assets and the whole platform safe.

8 articles in this collection
Written by Sofia

How do I change my email address?

Please contact the support team and follow their instructions.

Written by Sofia
Updated over a week ago

Does CoinLoan has any insurance that covers customers’ assets?

$100 million coverage for digital assets.

Written by Sofia
Updated over a week ago

How secure is CoinLoan?

The CoinLoan security system is built around ten main principles below.

Written by Sofia
Updated over a week ago

Where are my cryptoassets stored?

All cryptoassets are stored in offline, cold, multi-signature wallets.

Written by Sofia
Updated over a week ago

Do you offer a bug bounty program for security researchers?

Yes! Find the link inside.

Written by Sofia
Updated over a week ago

Why is 2FA not accepting the code?

What to do if your app generating invalid codes.

Written by Sofia
Updated over a week ago

How do I set up Two-Factor Authentication (2FA)?

Here you find links to guide and further info on account security.

Written by Sofia
Updated over a week ago

How do I reset my 2FA?

What to do if you have lost access to your account.

Written by Sofia
Updated over a week ago