Security

Learn how we keep your assets and the whole platform safe.

8 articles in this collection
Written by Sofia

How do I change my email address?

Please contact the support team and follow their instructions.

Written by Sofia
Updated over a week ago

Does CoinLoan have any insurance that covers customers’ assets?

$100 million coverage for digital assets.

Written by Sofia
Updated over a week ago

How secure is CoinLoan?

CoinLoan security system revolves around ten main principles.

Written by Sofia
Updated over a week ago

Where do you store my crypto assets?

All cryptoassets are stored in offline, cold, multi-signature wallets.

Written by Sofia
Updated over a week ago

Do you offer a bug bounty program for security researchers?

Yes! Find the link inside.

Written by Sofia
Updated over a week ago

What if a 2FA generated code is wrong?

What to do if your app generates invalid codes.

Written by Sofia
Updated over a week ago

How do I set up Two-Factor Authentication (2FA)?

Here you find links to guide and further info on account security.

Written by Sofia
Updated over a week ago

How do I reset my 2FA?

What to do if you have lost access to your account.

Written by Sofia
Updated over a week ago