What is Memo?
Memo is a unique numerical code generated together with the XLM and EOS deposit addresses. This is an extra piece of information that helps determine to what account a given transaction should be assigned and credited.
Note: Please include Memo with every XLM or EOS transaction. Otherwise, it might lead to permanent loss of your funds. If you have already made a transfer without or incorrect Memo, please immediately contact our support team at support@coinloan.io.
How to deposit XLM or EOS
Web platform
⠀⠀2. Go to Wallet > XLM or EOS > Deposit.
⠀⠀3. You will see all your deposit details (QR code, address, and Memo) to copy and paste them.
XLM deposit — Web platform
Mobile app
⠀⠀2. Go to the Wallet module.
⠀⠀3. Choose XLM or EOS and tap the Deposit button.
⠀⠀4. You will see all your deposit details (QR code, address, and Memo) to copy and paste them.
EOS deposit — Mobile app
How to withdraw XLM or EOS
Web platform
⠀⠀1. Log in to your CoinLoan account.
⠀⠀2. Go to Wallet > XLM or EOS > Withdraw.
⠀⠀3. Enter all the required details: amount, recipient’s address, and Memo. The address and Memo are generated in the wallet you send your assets to.
EOS withdrawal — Web platform
Mobile app
⠀⠀2. Go to the Wallet module.
⠀⠀3. Choose XLM or EOS and tap the Withdraw button.
⠀⠀4. Enter all the required details: amount, recipient’s address, and Memo. The address and Memo are generated in the wallet you send your assets to.
XLM withdrawal — Mobile app