A transaction ID is a unique identifier of any verified transaction which was added to the blockchain. Basically, it’s a combination of characters (letters and digits) used to label each transaction on the blockchain. If you know the TXID of your transaction, you can check your deposit and withdrawal history.

⠀⠀1. You need to go to your Wallet on the web platform and switch to the Transfers section in the upper menu or follow the link.

⠀⠀2. If you have made a lot of transactions recently, you may need to specify the transaction type in the Payment Type drop-down menu by selecting either Deposit or Withdrawal option.

⠀⠀3. Find the desired transfer and click the View Details button on the right.

⠀⠀4. It’s your Transaction ID. By clicking it, you will find all the transaction details you may need.

⠀⠀1. Open the app on your Android or iOS device.

⠀⠀2. Click the three dots icon next to the support one at the top right.

⠀⠀3. Choose the Wallet History option.

⠀⠀4. Switch to the Transfers section and click the one you’d like to know the TXID of.

⠀⠀5. You can either copy the TXID or click it to see all the details on the block explorer in your browser. For instance, it’s Etherscan for ERC-20 tokens, and Blockchair for other assets.

You can use the Transaction ID to find out the status of your transaction, transaction fee, and so on. In addition, if you need any help regarding your deposits or withdrawals on the platform, it’s easier if you provide the TXID to our customer support team.