What is 2FA

The two-factor authentication (2FA) is one of the additional security tools CoinLoan uses to secure your funds. We use 2FA to confirm crucial account actions: password reset, funds withdrawal, and login attempts.

Why I have to enable 2FA

You need to use 2FA to add an extra security level to your account. This way, it’s much harder for hackers to pretend to be you and access your account. 2FA codes generated by an authentication app (Google Authenticator, Authy, and others) are hard to guess and are changed every 30 seconds.

How to enable 2FA on the web platform

  1. Log in to your account and choose the Settings option in the drop-down menu in the top-right corner or follow the link.

Choosing settings — Web platform

⠀⠀2. Go to the Two-Factor Authentication (2FA) section.

2FA section — Web platform

⠀⠀3. Click the Enable 2FA button.

⠀⠀4. Download and install an authenticator app on your Android or iOS device.

2FA activation — Web platform

⠀⠀5. Add your CoinLoan account to your 2FA app by scanning a QR code. Once your account is successfully added, it will start generating one-time 6-digit codes to confirm all the crucial account actions.

⠀⠀6. Enter a 2FA code generated by the app to enable the 2FA feature. Click the Enable 2FA button. All done!

How to enable 2FA in the mobile app

  1. Open the CoinLoan mobile app on your Android or iOS device and log in to your account.

  2. Go to the Settings module at the bottom and choose the 2FA option or follow the link.

  3. You will see a secret key. You can copy it or open it directly in your 2FA app (Google Authenticator or Authy).

    Setting up the 2FA — Mobile app

⠀⠀4. Download and install an authenticator app on your device if you don’t have any.

⠀⠀5. Once your account is successfully added, it will start generating one-time 6-digit codes to confirm all the crucial account actions.

⠀⠀6. Enter a 2FA code generated by the app to enable the 2FA feature. Click the Enable 2FA button. All done!

Note: Don’t forget to securely store your backup (secret) key.

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