First of all, check if your card matches the requirements. Only Visa and MasterCard debit cards are supported now. Your card must have 3D Secure technology support (Verified by Visa or MasterCard SecureCode).

To use Visa/MasterCard on the CoinLoan platform, you need to verify your payment card once, after that deposits will be made in a couple of clicks. You should have at least 2 EUR (in equivalent) on card balance so we can charge a verification transaction.

How to verify your bank card:

  1. Go to My Wallet, find Euro, and click on Deposit. Choose the payment method and click on the Add New Card to start verification.
  2. Enter the card details.
  3. CoinLoan will subtract a small pending charge to your payment card. To confirm the ownership of the card, you need to enter the exact amount of this transaction in EUR into the field below. This charge will be automatically refunded to you within a few days.

If your card in another currency, you can check the transaction details in the banking app or contact your bank customer service so they can provide the transaction amount in the original currency. You have only three attempts for entering the verification charge amount. If you have exceeded your attempts limit, please contact support for manual verification.

  1. Upload a selfie with your payment card. Your face and card should be clearly visible on the photo.
  2. After that, it will take some time to approve your verification. Usually, it takes up to 24 hours. You will receive an email notification when everything is ready.

How to deposit via a bank card:

Currently, you can only deposit euros via Visa/MasterCard.

When verification is done, all you need to do is to enter the deposit amount and CVV2/CVC code. You will receive an email confirmation once your transaction is approved.

How do you withdraw via a bank card:

Currently, withdrawals via Visa/MasterCard are unavailable on the CoinLoan platform.

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